Frequently asked questions
View more answers on our FAQ page.
We’re excited to speak with you! Our office is open Monday-Friday. Please provide your contact details (current customers should use the phone number associated with your account/trial) and select a suitable time for your meeting. A Trader PhD Sales Representative will give you a call within your desired timeframe.
View more answers on our FAQ page.
There are a few reasons why you could have stopped receiving our updates. Our phone number might have accidently been blocked, either during your current free trial/subscription or a previous one. You'll need to text START to 515-999-5522 to begin receiving updates again.
Alternatively, your trial or subscription may have ended. Reach out to your sales rep to discuss purchasing a subscription to continue receiving updates.
You can buy a subscription by calling into our mainline number at (515) 999-5522.
Yes, you have the ability to upgrade your service at any time. Reach out to your sales representative for assistance, or call our mainline at (515) 999-5522 to update your account.
Your password and login details are exclusive to one user. However, your account supports up to five users. To add extra users, reach out to your sales representative directly or contact us via our mainline at (515) 999-5522.
Yes, our audio calls, sell signals, and market commentary texts are delivered directly to your mobile phone. Additionally, you can access our mobile app content through a standard web browser.
The Trader PhD mobile app is available for download on both the Google Play Store and the Apple App Store. Once downloaded, simply click "Create an Account" to get started. Alternatively, you can also access our app and create an account through your web browser at webapp.traderphd.com.
If you experience any issues with your app, please try to submit a support ticket through the "Contact Us" button on the app or website. Otherwise you can call into our mainline number at (515) 999-5522 and connect to a support agent.
Spotlighted Services
All subscriptions include the following benefits:
Technology to empower subscribers
The Trader PhD Mobile App is a tool that keeps farmers and ranchers informed about the latest news in the commodity markets. There is a never-ending list of market news. The Trader PhD app helps filter out the noise and keep you up-to-date on what is important.
Choose how much support you want from Trader PhD advisors to optimize your experience and only pay for what you need. Reach out to your sales rep to start your subscription.
12 Yearly Consultations
Unlimited Consultations
Take advantage of our expertise for your operation